
State Farm® Insurance Agent Bill Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kay Roberts
August 12, 2025
"We’ve been with Bill and State Farm since the beginning of the year. When we renewed our vehicle insurance after 6 months our rates had actually decreased…significantly! Great customer service!"
"Thank you so much Kay for the review. We appreciate the opportunity to serve as your insurance agency for all your homeowner insurance, auto insurance, life insurance needs!"
Montana Peterson
July 21, 2025
"Nicolene is the best! She walks you through every step, answers ALL of your questions thoroughly, gets back to you quick, and is so easy to talk to! So happy that I switched to this agency. Highly recommend!"
"Thank you SO much Montana for this review. We appreciate the opportunity to serve as your insurance agency of choice!"
lacy brewer !
July 3, 2025
"Friendly staff, quick service, I highly recommend the agency for anyone’s insurance needs! <3"
"Thank you SO MUCH Lacy for those kind words. We appreciate the opportunity to work with you for all your insurance needs!"
Mitchell Loder
July 3, 2025
"Great service"
"Thank you so MUCH Mitch. We appreciate the opportunity to serve as your insurance agency of choice! "
Paul Roberts
July 2, 2025
"Honest, solid service, caring and friendly!"
"Thank you Paul! We truly appreciate the wonderful feedback and the opportunity to work with you on all your insurance needs!"
Gary Kinderknecht
June 17, 2025
"This agency has done more amazing things for me insurance wise than anywhere else!"
"Thank you Gary we truly appreciate the opportunity to serve you for all your insurance needs."
John
May 30, 2025
"Great team !!!! Nicolene is awesome and amazing !!!!! They always respond so quickly and are so helpful ."
"Thank you for your kind words John. We appreciate the opportunity to be your insurance agency of choice!"
Karis Ratcliff
January 29, 2025
"We always love coming into see you guys you always give us great deals!!!"
Kimberly Wallace
January 15, 2025
"Nicolene is awesome. She is prompt, cheerful, and not afraid to go through the details of coverage with you. Bill Robert's office got us the best homeowners deal by far of all the insurance we quoted."
"Kimberly, thank you for the fantastic review! I am so happy Nicolene was so helpful with your homeowners coverage!"
Lena Murugi
January 11, 2025
"Very effective.He is spot on"
"Lena, thank you for the great review! "
Alysha Pierce
November 7, 2024
"Amazing service! Easy to reach and so kind!"
"Alysha, thank you for the great review! "
kindel Culver
November 7, 2024
"Why go ANYWHERE else this is hands down the BEST team out there. Nicolene is AMAZING!! every single person on this team has always gone above and beyond to be amazing and so helpful!"
"Kindel, thank you so much for the wonderful review! I am so happy we are able to help! "
Nicole Frasier
October 2, 2024
"Nicolene has been amazing to work with from day one!"
"Nicole, thank you for the wonderful review! I am so happy Nicolene has been so helpful with your insurance!"
Brianna Carter
September 26, 2024
"Working with Nicolene made switching my insurance provider a great experience. She listened to my cost concerns, and worked with me to save over two-thousand dollars. (No cheesy commercial jargon intended.) Exceptional service. Very please with my experience."
"Brianna, thank you for the great review! I am thrilled Nicolene was able to help you switch insurance and get you set in a policy that better fit your needs and budget!"
Rosa Sanchez
August 11, 2024
"We are very happy to have state farm very professional very good customer service company cares about customer needs .don't have to worry about any claims state farm take care of everything....highly recommend our insurance company very satisfied. 100%"
"Rosa, thank you for the awesome review! I am so happy you trust my office with your insurance needs and we are always here when you need us! "
Jennifer Harmon
June 27, 2024
"Working with the team at Bill Roberts State Farm is always such a pleasurable experience. I feel secure in the fact they are always helping me to save money where possible without sacrificing coverage. Anytime I have a question they respond very quickly and provide thorough information. In world where rates are on the rise and customer service is declining you won't find that at Bill Roberts, I highly recommend, they offer a great service and do a fantastic job!"
"Jennifer, thank you for such a wonderful and kind review! I am so happy we are able to provide you with coverage that best fits your needs and budget! We are always here when you need us! "
Eliud Rincon
May 23, 2024
"Great costumer service"
"Eliud, thank you for the great review! "
Crystal Hensler
May 23, 2024
"Wonderful customer service! Greatest insurance team there is!"
"Crystal, thank for the kind review! I am so glad we could help with your insurance! "
Raquel Salazar
May 23, 2024
"Fantastic service and rates! Very personable, friendly, and prompt responses. Great agent and awesome team!"
"Raquel, thank you for the fantastic review! I am so happy my team could help! "
Hiren Bhakta
March 4, 2024
"They always take care of us! Quick and easy would 100% recommend for all insurance needs."
"Hiren, thank you for the great review! "
Cody Delp
February 23, 2024
"I have spent 7 years working with Bill Roberts with Nicolene Van Sittert as my agent. I have never felt pressured to buy anything, but only ever seen them look out for my best interest. Every year on my birthday, Nicolene messages me or sends me a card and that is something I’ve NEVER experienced from a company. It shows how much they care for their clients and I could not recommend them more. If you don’t want an insurance company who just tries to sell you whatever to make a profit you will find it here. They genuinely care!"
"Cody, thank you so much for such a wonderful review and for your loyalty to Nicolene and my office. I am so happy she is always there to help and provide such great service! "
Monica Garcia
February 23, 2024
"They are always so helpful!!"
"Monica, thank you for the great review! "
mark oakman
January 25, 2024
"Great service, great people, wonderful atmosphere!"
"Mark, thank you for the great review! "
Ashley Hecker
January 25, 2024
"I have been a customer of Bill Roberts State Farm for a while now and by far the best customer service I have ever received! Everyone there is so nice, knowledgeable and speedy! Nicolene Vansittert is the best agent a customer or company could ask for. 10000/10 recommend! Go here people… you WILL NOT be sorry!"
"Ashley, thank you so much for such a wonderful review! I am happy we are able to help and thrilled that Nicolene has provided such amazing customer service! "
Sunann A
November 9, 2023
"The best assistance I've ever had for insurance. Very knowledgeable and helpful staff!"
"Thank you for the 5-star review! We're thrilled to hear that you've had the best assistance and found our team to be knowledgeable and helpful. If there's anything else you need or if you have more feedback to share, feel free to reach out. We're here for you!"